Stornierungsrichtlinie

  • Subscriptions:

    • Subscriptions involve repeat deliveries based on selected duration and frequency.
    • Payment details are securely stored and charged for each delivery, unless prepaid.
    • Some subscriptions auto-renew unless canceled.
    • Subscriptions can be canceled or changed anytime through order confirmation emails.
    • Refer to the returns policy for more details on refunds.
  • Pre-orders:

    • Pre-orders are for out-of-stock or upcoming products, with partial or no payment at checkout.
    • The remaining balance is charged when the product is available.
    • Cancellations are allowed for pre-orders that haven't been fulfilled.
    • Once fulfilled, cancellations aren't allowed, but refunds can be requested (full or partial).
  • Try Before You Buy:

    • Payment method is authorized before fulfilling the order.
    • A specific time frame is given to decide whether to keep the item.
    • After the trial period, if the item is not returned, the full amount is charged.