Cancellation policy
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Subscriptions:
- Subscriptions involve repeat deliveries based on selected duration and frequency.
- Payment details are securely stored and charged for each delivery, unless prepaid.
- Some subscriptions auto-renew unless canceled.
- Subscriptions can be canceled or changed anytime through order confirmation emails.
- Refer to the returns policy for more details on refunds.
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Pre-orders:
- Pre-orders are for out-of-stock or upcoming products, with partial or no payment at checkout.
- The remaining balance is charged when the product is available.
- Cancellations are allowed for pre-orders that haven't been fulfilled.
- Once fulfilled, cancellations aren't allowed, but refunds can be requested (full or partial).
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Try Before You Buy:
- Payment method is authorized before fulfilling the order.
- A specific time frame is given to decide whether to keep the item.
- After the trial period, if the item is not returned, the full amount is charged.